FAQs

Straight answers, no jargon

The questions business owners actually ask us — answered the way we'd answer them across a table.

We're a 24/7 marketing, sales and customer support company. We become an extension of your business — running your ads, social media and content, answering your customers around the clock, chasing your leads, and automating the repetitive work behind it all. You focus on running the business; we handle the growth.

Plans start at GH₵ 2,500 per month for Starter and GH₵ 5,500 for Professional, with Enterprise priced to scope. Paying yearly costs the equivalent of ten months instead of twelve. Every plan covers the build, hosting, maintenance, support and the NTS Global Consult platform itself, so there's no separate software bill. The only extra is a one-time setup fee, which we scope on the free consultation — you'll have the full number in writing before you commit to anything.

Yes — that's the point. We build and maintain everything for you. You and your team use a simple dashboard and your normal tools (WhatsApp, email, phone). If you can read a chat message, you can run your business on this.

Most Starter setups go live within 2–3 weeks. Professional builds typically take 3–5 weeks depending on how many workflows we're building. You'll see the first automations working in week one.

The assistant is trained only on your approved business information, and we test it extensively before launch. Anything it can't answer confidently is handed to a human with full context — it never guesses about prices or promises.

Yes. WhatsApp is usually the first channel we connect, alongside SMS, email, web chat, Facebook and Instagram. Your customers keep messaging you where they already are.

Everything lives in your CRM account — contacts, conversations and pipeline history belong to you. If you ever leave, your data goes with you.

Plans are month-to-month after an initial 3-month setup period. Most clients stay because the numbers make sense, not because a contract forces them to.

It doesn't replace people — it removes the repetitive work around them. The AI answers at 2am, never forgets a follow-up, and costs a fraction of a salary. Your team spends their time on the conversations that actually need a human.

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